Privacy Policy
Last Updated: March 15, 2025
fanobireltia is committed to protecting your privacy and ensuring the security of your personal information. This comprehensive policy explains how we collect, use, and safeguard your data when you use our budgeting skills platform.
Information We Collect
At fanobireltia, we collect various types of information to provide you with personalized financial education and budgeting tools. Understanding what information we gather helps you make informed decisions about your privacy.
Personal Information
Usage Data
We automatically collect information about how you interact with our platform, including pages visited, time spent on different sections, and features used. This data helps us improve your learning experience and develop better educational content.
How We Use Your Information
Your information serves multiple purposes in delivering exceptional financial education services. We believe in transparency about how your data contributes to your learning journey.
Purpose | Data Used | Legal Basis |
---|---|---|
Personalized Learning | Progress data, preferences, goals | Legitimate Interest |
Account Management | Contact information, credentials | Contract Performance |
Service Improvement | Usage patterns, feedback | Legitimate Interest |
Communication | Email, phone, preferences | Consent |
We use your financial goals and budgeting preferences to customize your learning experience, recommend relevant courses, and provide targeted educational content. Your usage data helps us identify which features are most valuable and where we can enhance the platform.
Data Sharing and Third Parties
fanobireltia maintains strict controls over data sharing. We only share information when necessary to provide our services or when required by law. Here's a detailed breakdown of our data sharing practices.
Service Providers
We work with carefully selected third-party providers who assist in delivering our educational services. These partners are bound by strict confidentiality agreements and data protection standards.
Legal Requirements
We may disclose your information when required to comply with legal obligations, protect our rights, or ensure user safety. This includes responses to court orders, regulatory requests, or investigations of potential fraud or security breaches.
We never sell your personal information to third parties for marketing purposes. Your privacy is fundamental to our mission of providing trustworthy financial education.
Your Rights and Choices
You have significant control over your personal information. We respect your privacy rights and provide multiple ways to manage your data and preferences.
Access and Correction
You can access and update your personal information at any time through your account settings. If you need assistance or want to request a comprehensive report of your data, contact our privacy team.
Data Portability
You have the right to receive a copy of your personal data in a structured, commonly used format. This includes your learning progress, course completions, and account information.
Deletion Rights
Data Security and Protection
Protecting your information is our top priority. We implement multiple layers of security to safeguard your data from unauthorized access, alteration, or disclosure.
Technical Safeguards
Administrative Controls
Our team follows strict access controls and data handling procedures. Only authorized personnel can access your information, and all access is logged and monitored. We provide regular privacy training to our staff and maintain incident response procedures.
Data Retention and Deletion
We retain your information only as long as necessary to provide our services and comply with legal requirements. Our retention policies are designed to balance your privacy rights with practical service needs.
Data Type | Retention Period | Deletion Process |
---|---|---|
Account Information | Active account + 3 years | Automatic deletion after closure |
Learning Progress | Active account + 2 years | User-controlled deletion |
Usage Analytics | 2 years from collection | Automatic anonymization |
Support Communications | 5 years for legal compliance | Secure deletion after period |
International Data Transfers
As a Malaysia-based company serving global users, we may transfer your data across international borders. We ensure all transfers meet strict privacy and security standards.
When we transfer data outside Malaysia, we implement appropriate safeguards including standard contractual clauses, adequacy decisions, and binding corporate rules. Your data receives the same level of protection regardless of where it's processed.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You have control over these technologies through your browser settings and our preference center.
Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled. They enable core functionality like user authentication, security features, and basic navigation.
Performance Cookies
We use performance cookies to understand how visitors interact with our website, which pages are most popular, and where users encounter difficulties. This information helps us improve the overall user experience.
Personalization Cookies
These cookies remember your preferences and settings to provide a more personalized experience. They store information like your preferred language, course progress, and customization choices.
Changes to This Privacy Policy
We regularly review and update our privacy policy to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we'll notify you through multiple channels.
We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after policy changes indicates your acceptance of the updated terms.
Privacy Questions and Concerns
If you have questions about this privacy policy or concerns about your data, we're here to help. Our privacy team is committed to addressing your inquiries promptly and thoroughly.
Email: info@fanobireltia.sbs
Address: 68-1, Lebuh Noordin, 10300 George Town, Pulau Pinang, Malaysia
Phone: +6046534521
For urgent privacy matters or data breach concerns, please contact us immediately. We take all privacy inquiries seriously and will respond within 72 hours.