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Privacy Policy

Last Updated: March 15, 2025

fanobireltia is committed to protecting your privacy and ensuring the security of your personal information. This comprehensive policy explains how we collect, use, and safeguard your data when you use our budgeting skills platform.

Information We Collect

At fanobireltia, we collect various types of information to provide you with personalized financial education and budgeting tools. Understanding what information we gather helps you make informed decisions about your privacy.

Personal Information

Full name and contact details including email address and phone number
Demographic information such as age, location, and employment status
Financial goals and budgeting preferences you share with us
Account credentials and security information
Payment information for premium services (processed securely through third-party providers)

Usage Data

We automatically collect information about how you interact with our platform, including pages visited, time spent on different sections, and features used. This data helps us improve your learning experience and develop better educational content.

Browser type, operating system, and device information
IP address and geographical location data
Cookie data and website interaction patterns
Learning progress and course completion statistics

How We Use Your Information

Your information serves multiple purposes in delivering exceptional financial education services. We believe in transparency about how your data contributes to your learning journey.

Purpose Data Used Legal Basis
Personalized Learning Progress data, preferences, goals Legitimate Interest
Account Management Contact information, credentials Contract Performance
Service Improvement Usage patterns, feedback Legitimate Interest
Communication Email, phone, preferences Consent

We use your financial goals and budgeting preferences to customize your learning experience, recommend relevant courses, and provide targeted educational content. Your usage data helps us identify which features are most valuable and where we can enhance the platform.

Data Sharing and Third Parties

fanobireltia maintains strict controls over data sharing. We only share information when necessary to provide our services or when required by law. Here's a detailed breakdown of our data sharing practices.

Service Providers

We work with carefully selected third-party providers who assist in delivering our educational services. These partners are bound by strict confidentiality agreements and data protection standards.

Payment processors for secure transaction handling
Email service providers for course notifications and updates
Analytics platforms for usage statistics and performance monitoring
Cloud storage providers for secure data backup and access
Customer support platforms for assistance and troubleshooting

Legal Requirements

We may disclose your information when required to comply with legal obligations, protect our rights, or ensure user safety. This includes responses to court orders, regulatory requests, or investigations of potential fraud or security breaches.

We never sell your personal information to third parties for marketing purposes. Your privacy is fundamental to our mission of providing trustworthy financial education.

Your Rights and Choices

You have significant control over your personal information. We respect your privacy rights and provide multiple ways to manage your data and preferences.

Access and Correction

You can access and update your personal information at any time through your account settings. If you need assistance or want to request a comprehensive report of your data, contact our privacy team.

Data Portability

You have the right to receive a copy of your personal data in a structured, commonly used format. This includes your learning progress, course completions, and account information.

Deletion Rights

Request deletion of your account and associated personal data
Remove specific pieces of information from your profile
Opt out of marketing communications while maintaining your account
Clear your learning history and progress data

Data Security and Protection

Protecting your information is our top priority. We implement multiple layers of security to safeguard your data from unauthorized access, alteration, or disclosure.

Technical Safeguards

End-to-end encryption for all data transmission
Secure servers with regular security updates and monitoring
Multi-factor authentication for account access
Regular security audits and vulnerability assessments
Backup systems with encrypted storage

Administrative Controls

Our team follows strict access controls and data handling procedures. Only authorized personnel can access your information, and all access is logged and monitored. We provide regular privacy training to our staff and maintain incident response procedures.

Data Retention and Deletion

We retain your information only as long as necessary to provide our services and comply with legal requirements. Our retention policies are designed to balance your privacy rights with practical service needs.

Data Type Retention Period Deletion Process
Account Information Active account + 3 years Automatic deletion after closure
Learning Progress Active account + 2 years User-controlled deletion
Usage Analytics 2 years from collection Automatic anonymization
Support Communications 5 years for legal compliance Secure deletion after period

International Data Transfers

As a Malaysia-based company serving global users, we may transfer your data across international borders. We ensure all transfers meet strict privacy and security standards.

When we transfer data outside Malaysia, we implement appropriate safeguards including standard contractual clauses, adequacy decisions, and binding corporate rules. Your data receives the same level of protection regardless of where it's processed.

Primary data processing occurs in Malaysia under local privacy laws
Cloud backup services may store encrypted data in multiple jurisdictions
All international transfers comply with applicable privacy regulations
We maintain records of all data transfer activities

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You have control over these technologies through your browser settings and our preference center.

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled. They enable core functionality like user authentication, security features, and basic navigation.

Performance Cookies

We use performance cookies to understand how visitors interact with our website, which pages are most popular, and where users encounter difficulties. This information helps us improve the overall user experience.

Personalization Cookies

These cookies remember your preferences and settings to provide a more personalized experience. They store information like your preferred language, course progress, and customization choices.

Changes to This Privacy Policy

We regularly review and update our privacy policy to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we'll notify you through multiple channels.

Email notifications for material changes affecting your rights
Website banners highlighting important updates
Account dashboard notifications for policy changes
30-day notice period before significant changes take effect

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after policy changes indicates your acceptance of the updated terms.

Privacy Questions and Concerns

If you have questions about this privacy policy or concerns about your data, we're here to help. Our privacy team is committed to addressing your inquiries promptly and thoroughly.

Email: info@fanobireltia.sbs

Address: 68-1, Lebuh Noordin, 10300 George Town, Pulau Pinang, Malaysia

Phone: +6046534521

For urgent privacy matters or data breach concerns, please contact us immediately. We take all privacy inquiries seriously and will respond within 72 hours.